Add members to a campaign using manual search in Salesforce Service Cloud
- Go to your . From the drop-down menu, select .
- On the "Manage Members" page, under "Step 1", choose .
- Under "Step 2," use the drop-down menus to select filters for finding members you want to add. After applying all filters and their values, click .
- In the list of recipients, check the box next to the name of members you want to add to the campaign. When you are finished, click
- To edit members, from the "Manage Members" page, select the tab.